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At Legacy, we feel the only way to truly build a partnership with
our customers is to provide them with options, when doing business with us. We carefully
listen to their request and do not mandate how they must do business with Legacy; I am very proud of
that.
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The true essence of professional sales is to have producers
who feel that you and your company bring "value" into their operation. We only select quality producers to represent us and
strive to have the most professional, skilled and knowledgeable
sales team in the industry. Producer selection and management
are integral parts of our business. Our commitment to the marketplace and our producers is long term; we will not write unprofitable
business at any price. Our producers will be excited to offer our
products, which will add "value" to their offices and operations.
We develop products and programs that are attractive and competitive
in the marketplace and which ensure our bottom-line profitability. We
will explore various payment schedules, down payments, fees, commissions
and producer contingency programs in which our producers are interested.
We regularly solicit input from our producers through surveys and
questionnaires on all areas of our operation; their feedback will be promptly
reviewed by a quality action team for potential changes. Monitoring our
competitor's performance, effectively managing our products, and early
recognition of key marketplace trends will be ongoing processes key to our
success. Frequent and detailed communication among our sales,
marketing, and pricing teams will be critical to maintaining our competitive
advantage.
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